Shipping Overview
At PureTeet, we prioritize seamless delivery for your curated fashion essentials. Our team meticulously processes orders for apparel, accessories, and lifestyle products within 1-2 business days. Whether you're refreshing your wardrobe with lightweight fabrics or accessorizing with statement pieces, our logistics partners ensure careful handling from warehouse to doorstep. All shipments are securely packaged to protect delicate materials like lace, linen, and beaded details during transit.
Shipping Timeframe
Processing typically completes within 48 hours excluding weekends. Delivery speeds vary based on your location and selected shipping method. Rural areas may experience slightly longer transit times compared to metropolitan regions. Seasonal peaks (e.g., holiday periods) could extend processing by an additional business day—we'll notify you proactively if such delays occur.
Shipping Costs
We offer tiered shipping options tailored to your order value:
Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Table Rate Shipping (5-10 Business Days): Applies automatically to orders totaling $60+
These rates apply to most apparel and accessory categories, with exceptions noted at checkout for oversized items.
Shipping Regions
Currently serving 30+ countries including the US, Canada, UK, EU nations, Australia, and select Asian territories. Unfortunately, we cannot ship to PO boxes, military bases (APO/FPO), or the following regions: Cuba, Iran, North Korea, Syria, Crimea. New destinations are added quarterly—subscribe to our newsletter for updates.
Order Tracking
Upon shipment, you'll receive a confirmation email with:
- Carrier-specific tracking number
- Estimated delivery window
- Direct link to monitor progress
For integrated tracking, log into your account where all shipment milestones are displayed chronologically. Mobile notifications are available via most major carrier apps.
Delayed or Lost Shipments
While 98% of deliveries arrive on time, unforeseen circumstances like weather disruptions or customs inspections may occur. If your package exceeds the estimated delivery window by 5+ business days, contact our support team at
[email protected] with:
- Order number
- Last tracking update screenshot
We'll initiate carrier investigations within 24 hours and provide replacement/refund options per case specifics.
Customs & Import Duties
International customers are responsible for any applicable taxes or duties, which vary by destination country's import regulations. These charges are typically collected upon delivery by your local postal service. For EU shipments, VAT is included at checkout. We recommend consulting your national customs authority for precise fee structures—common thresholds are $800 (US), £135 (UK), and €150 (EU).